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Dell ProSupport with Mission Critical

6 695 kr 215 kr/mnd (Ved leie i 36 måneder)
  • Lagerstatus: Sendes omgående
  • Frakt fra: 0 kr
Legg merke til at dette produktet er en bestillingsvare og kan derfor ikke returneres. Produktet kan derfor heller ikke annulleres eller returneres når du har bekreftet bestillingen din. Du kan lese mer i våre kjøpsbetingelser under avsnitt 7.
  • Artikkelnr.
  • 5010817163
  • Prod. art. nr.
  • 890-10056

Raske fakta

Service og støtte
Utvidet serviceavtale
Kontraktperiode
3 år
Svartid
4 timer
Garantitype
På stedet

Nøkkelfunksjoner

  • Proactive problem avoidance, remote monitoring and self-support features to help maximize productivity
  • A single point of accountability to troubleshoot hardware and software problems
  • Expertise in specialized applications and technology, such as virtualization, and systems management
  • Global command centers that track parts and labor around the clock
  • A designated Dell professional to assess your IT environment, build a custom support plan and manage your critical needs
  • Onsite response
  • CritSit procedures

 

  • Emergency dispatch
  • Priority production
  • Storage fault monitoring

Produktinformasjon

Mission Critical Service is Dell's most rapid resolution option. In addition to all of the benefits of ProSupport such as a single point of contact and accountability with access to highly trained experts - 24x7 365 days a year, Mission Critical service provides accelerated onsite parts and labor support by self identifying the incident as a severity issue 1, 2 or 3, receipt of regular status updates to keep you informed every step of the way, and initiated emergency dispatches in parallel with troubleshooting for issues you self identify as severity level 1.

Spesifikasjoner

Topptekst
Produsent Dell
Service og støtte
Service og støtte Utvidet serviceavtale
Kontraktperiode 3 år
Svartid 4 timer
Garantitype På stedet
Service Inkludert Deler og arbeid