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Direct vendor access - get fast and efficient help for Trend Micro solutions or malware related question
Phone/chat - with the live chat feature, you can get instant responses to your questions
Remote access - by remotely accessing your network, the Trend Micro Service Engineers can offer diagnostic and troubleshooting services, resolving any issues without time consuming onsite visits
24/7 - round the clock support to ensure maximum uptime for your organization
Trend Micro Select Support has been designed to give your organization peace of mind. Trend Micro knows that at times you need an expert on-hand to health-check or assist with upgrades to the latest version of the software.Select provides you with direct access to Trend Micro specialists. Trend Micro's team of experts has a wealth of knowledge and experience ensuring that your issues are resolved quickly and efficiently. You can call Trend Micro directly, use instant chat or email, so it's easy and convenient for you to get a prompt response. For more complex technical issues, Trend Micro can access your system remotely to enable troubleshooting by one of Trend Micro's engineers without the need to execute intricate procedures.